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FCM Customer Testimonials

 

"I wanted to take a few moments to make you aware of a great experience that I had with one of your mortgage originators and processors.

In purchasing our second home, we ran into some difficulties with our VA loan.  We were turned down by a mortgage broker with little explanation as to why.  I was very disheartened until I spoke with a realtor friend of mine who recommended that I speak with Scott Smith.

I called Scott and explained that we had a contract on a house (literally our dream home) that would be expiring in 10 days.  He assured me that as long as my records were in order and we qualified, that he would work hard to make sure we got approved in time to close.  Mr. Smith and Ms. Samala Scott worked tirelessly to make sure we got in before month end.

When I sent required documentation, they had reviewed it and responded within hours as opposed to days with the first broker.  In addition, we got a more competitive interest rate and lower closing costs.  Mr. Smith was easy to work with, responsive and professional. My realtor was so impressed with him, that he has decided to start referring to him as well.

Thank You"

Alisha C.

 

"We recently closed on an Ole South Property in Scottish Glen Subdivision, financed through First Community. I wanted to follow up with you to let you know how pleased we are with the excellent service we received from David Prince and Candace Johnson.  Both David and Candace were top notch on all our questions and all that was needed, with end results being a great rate and a smooth closing process.

Because of the A Plus service we received, David will be the first person we will call when the need arises."

Natalie G.

 

"I recently had the opportunity of working with one of your mortgage loan officers, and I wanted you to know what a pleasurable experience it was.

I was looking to refinance my home and had hoped to do business with my current lender; however, I was told that it was going to be near impossible to find comps for my residence. (I live in the country on 7 acres and have an unattached guest house on the property.)

Having worked in the banking industry for many years as an Assistant Vice President with one of the nation's largest banks, I was appalled at how easily the lender gave up! Especially considering the fact that I have an above average credit rating and my assets more than covered what I wanted to finance.

I am so thankful that an acquaintance recommended that I contact David [Bailiff]. He was personable, professional, and ambitious from the start, and for me the process was effortless. I closed on the loan in less than 3 weeks form my initial conversation and couldn't be happier

I hope you realize what a valuable employee you have in David. I am truly impressed with the stellar service I received, and will be certain to recommend David and First Community to anyone I know looking for lending."

Jennifer S.

 

"I just wanted to take a minute of your time to let you know about our experience with Marty [Davenport]. I recently retired from the Navy and took a job that required me and my wife to relocate to the Murfreesboro area.

Marty was recommended to us as a choice for our mortgage specialist. From the first phone conversation I had with Marty it was apparent that he was on his game and he laid out all the options I had in order to obtain the house that we had chosen.

He kept me abreast of any and all details that I needed to know while I was still in the Virginia area. His attention to detail led to us being able to close on the house in just over a month's time, which resulted in me being able to start my new employment without any delays whatsoever.

It is truly people such as Marty who do the daily behind the scenes work that makes others successful. I salute him and your group of professionals there at FCM for a job very well done!"

Ben and Lisa K.

 

"My home buying experience was fabulous! Chuck [Payne] was nothing but helpful and nice. I love him. He made this process so easy for me and working with First Community Mortgage was also a great experience. I love my new home and I feel extremely lucky to have found this house and to have had the opportunity to work with Chuck, Mike and Chris [Meagher]. Thank you so much for everything!"

Deandra A.

 

"Russell [Elam], it was more than business to me, because now I can sleep better. I can't thank you enough."

Grady and Dana H.

 

"Lara [Sanders], I wanted to let you know how much I appreciate all your hard work. Even though I have only been through two closings, this was by far the least stressful and confusing. Thank you so much."

Kim J.

 

"My name is Jewell Tomlin with Solid Source Realty, and this email is regarding Alicia Justice. I just wanted to take the time to emphasize my appreciation for her hard work, dedication, integrity and, honesty. I have worked with her for a couple of years and the first time I met her I was impressed; she goes that extra mile to get the job done, and at the same time gaining the client trust. She, David, and Amber are valuable assets to your company and I would highly recommend anyone seeking a loan officer who is honest, has a strong work ethic and a good working knowledge of the business."

Jewell Tomlin, Solid Source Realty

 

"Chris [Meagher], I want to thank you both for all the help and hard work on my home refinance. Big kudos to Candace [Johnson], she did an outstanding job and was great to work with."

Ken B.

 

"Russell [Elam], It has been our pleasure! I don't think we've ever gone through a financial process that was as seamless as this one has been. We will certainly stay on top of referral opportunities for you."

Jonathan and Melissa B.

 

"I wanted to let you know how helpful and professional Mr. [Mankell] Hayes was during my loan approval process.

Throughout the process, Mr. Hayes called and kept me updated on our progress. More importantly, he helped me understand the process and was very detailed in explaining which documents and other information I needed and why. Whenever I had questions, which was often, he called me back immediately and was patient in explaining things to me.

I have not bought a home in a long time and the process is far more complicated than it was back then. I truly appreciate that Mr. Hayes went the extra mile for me. He made me feel like mine was the only file and I could tell that he was working extremely hard to get things done for me.

I will definitely recommend him in the future."

Lovita T.

 

"David [Bailiff], I just want to tell you and your team, Becky [Jeffreys] and the underwriters.  Thank you so much for a job well done!!  I know you have been working with us for about three years and the final pay-off is that we are in our home today.  Your persistence with us is greatly appreciated and I know you don't usually hear a thank you back.  But the Roberts family wants to tell you thank you and we love our new home!!!  Hope you have a very successful career!!  I will definitely be telling all my friends to go to you!!

Lisa R.

 

"Tommy [Grace], I just wanted to drop you a note and thank you for all your help and getting us into the house we wanted. I know it wasn't easy and my wife tells me I am not an easy person to do business with, but I wanted to let you know I truly appreciate your hard work and tenacity it took to get our loan done. I will certainly send any business I can your way."

Ron W.

 

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