Our Approach: To Be The Lender Of Choice
At First Community Mortgage our customers view us as their lender of choice and we think that’s an idea worth sharing. Being the Lender of Choice helps us attract the employees we hire, the customers we connect with and the experience we deliver to our clients every day.
Lender of Choice: Knowledge
We believe knowledge comes in many forms and can be seen in our people, the products we offer, the work we do and the difference we are making. In other words, we understand that the more we know about the communities we serve, the better we can serve that community.
Lender of Choice: Community
Our clients want to work with people they know and trust. They want options based on their current and future financial goals. We view each appointment as an opportunity to listen, learn and provide choices that make sense.
Lender of Choice: Service
Our work can be seen and heard in the communities where we work, live and play. With every property developed or home that is built, we know our resources give people greater opportunity. Each meeting with our clients provide clarity and direction as we know this is one of the most important decisions our clients will make.
Lender of Choice: Communication
With so many steps in the process it’s important that we make it simple and easy. Those working side by side with us told us to communicate with them every step of the way. We’re changing the way clients view the mortgage process by bringing these steps closer together, listening to what clients really want and engaging them in the decision making process resulting in a new level of satisfaction.